Frequently Asked Questions
Everything you need to know about enhancing your home space.
What is the standard shipping timeframe for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or clearance items are final sale and cannot be returned.
Are your wood products sustainably sourced?
At Yale Home, we prioritize sustainability. Over 80% of our wood furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Klarna for larger furniture purchases.